MH370 An Accident – Media Statement By Malaysia Airlines

29 01 2015

Thursday, January 29, 08:00 PM GMT +0800 Media Statement

MEDIA STATEMENT by Malaysia Airlines

Released at 8.05p.m./29 January 2015

Malaysia Airlines and the world are in mourning after the declaration of the accident to flight MH370 today. It has been more than 10 agonising months since the ill-fated flight went missing.

Following the announcement today, Malaysia Airlines’ representatives will be contacting the appointed next-of-kin to proceed with the compensation process. The airline remains steadfast to ensure that fair and reasonable compensation is paid to the families of all MH370 passengers in accordance with the applicable laws.

Malaysia Airlines will deploy further resources at its Family Support Centre (FSC) which had been set up in Kuala Lumpur. In order to facilitate and expedite the compensation process, besides proactively providing updates to family members around the world, the airline has installed additional phone lines. The FSC will be the main point of contact for NOK in Malaysia and other parts of the world, along with our various regional offices, apart from China.

Operations at the Family Communications and Support Centre (FCSC) in Beijing continue. For the convenience of family members, the Centre will be supported by additional Mandarin-speaking personnel.

Malaysia Airlines’ personnel from the Human Resources department remain the main point of contact for the NOK of the airline’s cabin and technical crew lost in the tragedy.

As has been the case since the beginning of the crisis, Malaysia Airlines continues to provide assistance to the families of the passengers and crew. We understand this is an especially distressing time for all of them.

The management and staff of Malaysia Airlines wish to thank the public for their outpouring of support throughout this challenging time. Our thoughts and prayers remain with the families of the 239 passengers and crew on board flight MH370.





Senarai Nama Penumpang Dan Krew Anak Kapal MH17

20 07 2014

Berikut ialah senarai nama penumpang dan anak kapal MH17 yang dikeluarkan oleh Malaysia Airlines.
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Malaysia Airlines Official Manifest of MH17 Cabin Crew and Passenger

20 07 2014

Saturday, July 19, 07:30 PM GMT +0800 Media Statement 7 : MH17 Incident

Malaysia Airlines is appealing to the family members or friends of those onboard MH17 to contact the airline. Enclosed is the MH17 passenger manifest for reference.

In the past 45 hours, the airline together with various foreign embassies have made every effort to establish contact with the next-of-kin but is still unable to identify many more family members.

They are advised to contact Malaysia Airlines’ Family Support Centre at +603 7884 1234 (in Malaysia).

Alternatively the family or friends may call the numbers below in their respective countries:

Netherlands (Malaysia Airlines Amsterdam office)     +31 20 521 62 62

Australia (Malaysia Airlines Sydney office)                +61 2 9364 3526

Indonesia (Malaysia Airlines Jakarta office)              +62 2 1522 9705

New Zealand (Malaysia Airlines Auckland office)     +64 9 306 3930

United Kingdom (Malaysia Airlines London office)    +44 20 7341 2060

Germany (Malaysia Airlines Frankfurt office)            +49 69 1387 1980

Philippines (Malaysia Airlines Manila office)              + 63 2 889 1863

 

As of 19 July 2014, 5:00pm, the table below shows the latest number of passengers and their nationalities:-

 

Nationality Total
Netherlands 193 (including 1 dual Netherlands/USA citizen)
Malaysia 43 (including 15 crew & 2 infants)
Australia 27
Indonesia 12 (including 1 infant)
United Kingdom 10 (including 1 dual UK/S. Africa citizen)
Germany 4
Belgium 4
Philippines 3
Canada 1
New Zealand 1
Total 298

Meanwhile, Malaysia Airlines deployed a ferry flight last night mobilizing 212 personnel from various government and media bodies and its staff to Kiev and Amsterdam in a special mission for MH17. A total of 85 Malaysia Airlines’ ‘Go Team’ members have been deployed, of which five members will join Malaysia’s Special Disaster Assistance and Rescue Team (Smart) in the search-and-recovery mission at the crash site in the Donetsk region, while 80 other members comprising care givers and the management team will be stationed in Amsterdam to assist the family members of the passengers.

MH5002 departed Kuala Lumpur at 9.54pm on 18 July 2014 and arrived in Kiev at 3.58am (local time) on 19 July 2014 with a two hour transit. The aircraft then continued its journey to Amsterdam at 5.50am (local time) on 19 July 2014 and arrived in Schipol Amsterdam Airport at 7.36am the same day.

The mission is also joined by Malaysia’s Ministry of Transport, the National Security Council, Special Disaster Assistance and Rescue Team (Smart), Malaysia’s Department of Information, the Royal Malaysian Police, Malaysian Special Air Service, the Royal Malaysian Air Force, Malaysian Armed Forces, Department of Civil Aviation, Chemistry Department, Department of Islamic Advancement of Malaysia and the Disaster Victim Identification (DVI) team as well as participating media.

Finally, Malaysia Airlines requests the cooperation of members of the media to respect the privacy of the grieving families. The airline’s top priority remains to provide care and assistance to the families of the passengers and crew and any information with regards to their movement will not be made public.

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I would like to wish my deepest condolences to the families and friends of the passengers and cabin crews on board of MH17.

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MH17 Incident: Malaysia Airline Media Statement 4; Friday, July 18, 08:20 PM GMT +0800

19 07 2014

Media Statement 4: MH17 Incident

1.    Flight plan

MH17’s flight plan was approved by Eurocontrol, who are solely responsible for determining civil aircraft flight paths over European airspace. Eurocontrol is the air navigation service provider for Europe and is governed under ICAO rules.

The route over Ukrainian airspace where the incident occurred is commonly used for Europe to Asia flights. A flight from a different carrier was on the same route at the time of the MH17 incident, as were a number of other flights from other carriers in the days and weeks before. Eurocontrol maintains records of all flights across European airspace, including those across Ukraine.

In April, the International Civil Aviation Organization identified an area over the Crimean peninsula as risky. At no point did MH17 fly into, or request to fly into, this area. At all times, MH17 was in airspace approved by the ICAO.

2.    Altitude

MH17 filed a flight plan requesting to fly at 35,000ft throughout Ukrainian airspace. This is close to the ‘optimum’ altitude.

However, an aircraft’s altitude in flight is determined by air traffic control on the ground. Upon entering Ukrainian airspace, MH17 was instructed by Ukrainian air traffic control to fly at 33,000ft.

3.    Nationalities

Following this afternoon’s press conference, Malaysia Airlines can confirm that a further 16 passengers’ nationalities have been verified. The latest breakdown of nationalities of those on board the flight is as follows:

·         189 Netherlands

·         44 Malaysia

·         27 Australia

·         12 Indonensia

·         9 UK

·         4 Belgium

·         4 Germany

·         3 Philippines

·         1 Canada

·         1 New Zealand

Four passengers’ nationalities remain to be verified.

4.    New flight route

Following this incident, Malaysia Airlines now avoids Ukrainian airspace entirely, flying further south over Turkey.

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MH17 Incident: Malaysia Airline Media Statement 3; Friday, July 18, 01:30 PM GMT +0800 

19 07 2014

Media Statement 3 : MH17 Incident

The B777-200 aircraft bearing registration no. 9M-MRD that operated MH17 on 17 July, 2014 had a clean maintenance record. The aircraft’s last maintenance check was on 11 July 2014. The next check was due on 27 Aug 2014. The maintenance was conducted at Malaysia Airlines’ hangar at KLIA. The aircraft had a clean bill of health.

The aircraft was manufactured in July 1997, and so had 17 years in service.

The aircraft had recorded 75322 hours with a total of 11434 cycles.

All communication system on the aircraft were functioning normally.

The B777-200 uses the Rolls-Royce Trent-800 engine and has a 282 seat capacity.





MH17 Tragedy: Unofficial List Of Passenger Nationalities

18 07 2014

*Please click here for Malaysia Airline official full lists of  MH17 passenger and cabin crew manifest.

Vice President of Malaysia Airlines Europe Huib Gorter told reporters that the 15 crew members on Malaysia Airlines Flight 17 were all Malaysian nationals.

He gave a breakdown of the known nationalities of the 280 passengers: 154 were Dutch, 27 were Australians, 23 were Malaysians, 11 were Indonesian, six were from the United Kingdom, four were from Germany; four were from Belgium, three were from the Philippines and one was Canadian. Authorities were still trying to determine the nationalities of the other passengers.

Malaysia Airlines (MAS) has not yet release the MH17 passenger manifest.





Malaysia Airlines Jet Shot Down Over Ukraine – Huffington Post

18 07 2014

Boeing told CNN that it will aid in any investigation that follows the Malaysia Airlines plane crash.

Reuters reported:

“EMERGENCIES MINISTRY OFFICIAL ON SITE SAYS BODY PARTS SCATTERED AROUND UP TO 15 KM FROM CRASH SITE, AT LEAST 100 BODIES SEEN”

(Please click here for more news)

The Malaysian Prime Minister tweeted that:

I am shocked by reports that an MH plane crashed. We are launching an immediate investigation.








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