Malaysia Airlines 7th Media Statement on MH370 Flight Incident – March 9, 2:43 PM MYT +0800 (English/Chinese)

9 03 2014

Statement by MAS GCEO, Ahmad Jauhari Yahya

Together with all those affected by the MH370 incident, we understand the need to provide regular updates on the progress of the search and rescue operations. As the hours turn into days, we at Malaysia Airlines are similarly anxious and we appreciate the patience, support and prayers from everyone.

We however acknowledge that the most affected group in this incident is the families of those on-board. As such, our primary focus at this point in time is to care for the families. This means providing them with timely information, travel facilities, accommodation, meals and emotional support. Initial financial assistance has been given out to all families. Caregivers are already assigned to each family and they are trained staff and volunteers from Malaysia and Australia.

Family members of the MH370 passengers from Beijing who wish to travel will be flown in stages to Kuala Lumpur on the available flights. We are also communicating with the families from other nations to similarly arrange for their travel to Kuala Lumpur.

In the event flight MH370 is located, a Response Control Centre (RCC) in the area will be activated to support the needs of families.

The airline continues to work with the authorities and we appreciate the help we are receiving from all parties during this critical and difficult time.

我们理解所有失联航班的乘客和乘务员家属的心情,我们会第一时间更新搜救团队的在搜救工作中的最新进展。随着时间的推移,我们在马来西亚同样万分焦急。同时我们也感谢那些帮助,支持,以及MH370失联航班祈福的人员。

我们承认大部分受失联航班影响的家属来自海外,所以我们的首要任务是为这些家属提供照顾与帮助。对此,我们会提供各个方面的援助,包括信息的及时通知,交通,住宿,食物以及情续安抚方面的工作。我们的工作团队已经分别派往各个家庭开始工作,他们都是来自澳大利亚和马来西亚接受过专业指导的工作人员。

身处北京的MH370失联航班家属如果想前往吉隆坡,我们会根据适当的航班依次负责接转。对于在其它国家的MH370失联航班家属我们也会提供同样便利。

一旦MH370失联航班的位置被确定,我们的应急指挥控制中心会立即行动,为有需要的家庭提供帮助与照顾。

在这非常时期,航空公司将会继续与有关部门密切合作应对这一事件,同时表达对所有提供帮助的部门和相关团体表示感谢!

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Malaysia Airlines 5th Media Statement on MH370 Flight Incident – March 8, 7:20 PM MYT +0800

8 03 2014

Sepang, 8 March 2014:  The families of all passengers on board MH370 are being informed. The flight was carrying a total number of 239 passengers and crew – comprising 227 passengers (including 2 infants) and 12 crew members.

An international search and rescue mission was mobilized this morning. At this stage, our search and rescue teams from Malaysia, Singapore and Vietnam have failed to find evidence of any wreckage.

The sea mission will continue while the air mission will recommence at daylight.

For the passenger manifest of MH370, click here.

The passengers are of 14 different nationalities. All crew on-board are Malaysians.

The below table shows the latest number of passengers and their nationalities:-

Nationality Total
China/Taiwan 153 including infant/1
Malaysia 38
India 5
Indonesia 7
Australia 6
France 4
USA 3 including infant
New Zealand 2
Ukraine 2
Canada 2
Russian 1
Italy 1
Netherlands 1
Austrian 1

Our thoughts and prayers are with all affected passengers and crew and their family members.

The public may contact +603 7884 1234.

For media queries, kindly contact +603 8777 5698/ +603 8787 1276.





MAS 4th Media Statement on MH370 Flight Incident – March 8, 04:20 PM MYT +0800

8 03 2014

Below is the official statement from Malaysia Airlines regarding flight MH370. 

Sepang, 8 March 2014: Malaysia Airlines is still unable to establish any contact or determine the whereabouts of flight MH370. Earlier today, Subang ATC had lost contact with the aircraft at 2.40am. The last known position of MH370 before it disappeared off the radar was 065515 North (longitude) and 1033443 East (latitude).

We are still trying to locate the current location of the flight based on the last known position of the aircraft. We are working with the International search and rescue teams in trying to locate the aircraft. So far, we have not received any emergency signals or distress messages from MH370. We are working with authorities and assure that all sources are deployed to assist with the search and rescue mission. 

The passenger manifest will not be released until all families of the passengers have been informed. The flight was carrying a total number of 239 passengers and crew – comprising 227 passengers (including 2 infants) and 12 crew members.

We are deploying our “Go Team” to Beijing which will depart Kuala Lumpur International Airport at 4.30pm with a team of caregivers and volunteers to assist the family members of the passengers.

The passengers are of 14 different nationalities. All crew on-board are Malaysians.

Please take note that the earlier statement did not include the number of Indian nationals. This was due to confusion between the country code of Indonesia and India.

The below table shows the latest number of passengers and their nationalities:-

Nationality Total
China/Taiwan 154 including infant
Malaysia 38
India 5
Indonesia 7
Australia 6
France 4
USA 3 including infant
New Zealand 2
Ukraine 2
Canada 2
Russian 1
Italy 1
Netherlands 1
Austrian 1

Our focus now is to work with the emergency responders and authorities and mobilize our full support.

Our thoughts and prayers are with all affected passengers and crew and their family members.

The public may contact +603 7884 1234.

For media queries, kindly contact +603 8777 5698/ +603 8787 1276.

The airline will provide regular updates on the situation. There are many unvalidated reports out in the media and Malaysia Airlines strongly urges the media and the public at large to only report from official statements from Malaysia Airlines and the Government of Malaysia.

 





MAS 3rd Media Statement on MH370 Flight Incident – March 8, 10:30 AM MYT +0800

8 03 2014

(Please click here for the MAS’s latest statement)

Malaysia Airlines MH370 made the last radar contact at 120 nautical miles from Kota Bharu.

Below is the official statement from Malaysia Airlines regarding flight MH370. 

Ladies and Gentlemen, we are deeply saddened this morning with the news on MH370.

Malaysia Airlines confirms that flight MH370 had lost contact with Subang Air Traffic Control at 2.40am, today. There has been speculation that the aircraft has landed at Nanming. We are working to verify the authenticity of the report and others.

Flight MH370 was operated on a Boeing 777-200 aircraft. It departed Kuala Lumpur at 12.41 am earlier this morning bound for Beijing. The aircraft was scheduled to land at Beijing International Airport at 6.30am local Beijing time. 

The flight was carrying a total number of 239 passengers and crew – comprising 227 passengers (including 2 infants), 12 crew members. The passengers were of 14 different nationalities – citizens from:-

 

1.    China – 152 plus 1 infant

2.    Malaysia – 38

3.    Indonesia – 12

4.    Australia – 7

5.    France – 3

6.    United States of America – 3 pax plus 1 infant

7.    New Zealand – 2

8.    Ukraine – 2

9.    Canada – 2

10.  Russia – 1

11.  Italy – 1

12.  Taiwan – 1

13.  Netherlands – 1

14.  Austria – 1

This flight was a code share with China Southern Airlines.

We are working with authorities who have activated their Search and Rescue team to locate the aircraft.

Our team is currently calling the next-of-kin of passengers and crew.

The flight was piloted by Captain Zaharie Ahmad Shah, a Malaysian aged 53. He has a total flying hours of 18,365hours. He joined Malaysia Airlines in 1981. First officer, Fariq Ab.Hamid, a Malaysian, is aged 27. He has a total flying hours of 2,763 hours. He joined Malaysia Airlines in 2007.

Our focus now is to work with the emergency responders and authorities and mobilize its full support. Our thoughts and prayers are with all affected passengers and crew and their family members.

The airline will provide regular updates on the situation. The public may contact +603 7884 1234. For media queries, kindly contact +603 8777 5698/ +603 8787 1276.

Next-of-kin may head to the Support Facility Building at KLIA’s South Support Zone. For directions, call 03 8787 1269. 








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