Makkah police denied rumors circulating on social media sites on Thursday that three pilgrims were killed in a stampede inside the Masjid Al-Haram or the Grand Mosque.
Makkah police spokesman Aati Al-Qurashi said four people were injured during the melee.
The incident happened as the Kaaba door was opened for the washing ceremony.
There was a heavy rush of onlookers trying to get a glimpse of the inside of the Kaaba and a man fell and sustained a deep cut to his head.
He was transferred to a local hospital while the other three women were treated on the spot.
The Holy Kaaba is washed from inside twice a year in Muharram and Shaaban, the first and eighth months of the Hijri calendar.
Makkah Governor Prince Mishaal bin Abdullah took part in the washing ritual of the Holy Kaaba on behalf of Custodian of the Two Holy Mosques King Abdullah.